Question 1

Do you provide nappies and wipes?

Accepted Answer

Parents are asked to provide nappies and wipes for their child whilst at nursery.  Each child will be provided with their own labelled box. When nappies/wipes are running low, we will inform parents in advance so they have time to top up.

Question 2

Do you provide a snack?

Accepted Answer

Snacks are included in the consumables fee. Children will be offered a balanced snack and a drink of milk or water.

Question 3

Do you have a packed lunch policy?

Accepted Answer

We encourage parents to provide children with a balanced lunch that includes foods from each of the food groups. We ask that parents do not include chocolate or high sugar items in their child's packed lunch.

Question 4

Are there any additional charges above funded hours?

Accepted Answer

Yes. A consumables fee of £1 per session will be charged above funded hours.

Question 5

What happens if my child is ill or I choose to keep them off for a session?

Accepted Answer

If your child is not going to be attending their booked session, we ask that you contact us within the first hour of the start of the session. If we do not hear from you, we will contact you for clarification of the absence. All sessions must be paid for, regardless of whether the child attends due to staff ratios organised in advance.

Question 6

I think I may be eligible for tax free childcare, how do I apply?

Accepted Answer

Here are the Government guidelines on how you can qualify for tax-free childcare (https://www.childcarechoices.gov.uk/how-to-use-tax-free-childcare/)and how it can be used.

Question 7

I think I may be eligible for the 30 hours free childcare. How do I apply?

Accepted Answer

Thirty hours of funding is available for working families with children in England aged three and four. Here are the Government guidelines on how to apply for 30 hours free childcare. (https://www.childcarechoices.gov.uk/how-to-apply-for-30-hours-free-childcare/)

Question 8

What age can a child start at Daisy Chain?

Accepted Answer

Daisy Chain offers places for children aged 9 months to school age.

Question 9

Do you administer medicines at nursery?

Accepted Answer

We will administer medicines at nursery if they have been prescribed by the doctor.

Question 10

Do you have a uniform?

Accepted Answer

We have a uniform available consisting of polo shirts and sweatshirts. If you wish to purchase one for your child, please speak to your child's key person.

Question 11

How do you communicate with parents?

Accepted Answer

We use an online learning journey system called ‘Tapestry’ to communicate with parents regarding their child's learning. Staff can capture photographs, videos and written observations of children to document their learning and progress. Parents are encouraged to contribute with information from home to build a picture of the child holistically.

Question 12

What does my child need to bring to nursery?

Accepted Answer

All children should bring a bag with a change of clothes and extra layers during the winter months. Wellies are also a good idea for when we are in our garden area as children will have regular access to mud and water. We encourage parents to label items as clearly as possible to ensure that belongings are returned correctly.

Question 13

What is your settling in policy?

Accepted Answer

Our full settling in policy can be found ……..

For all new starters we offer an hour long stay and play session where children get the chance to play in the room while parents are nearby. This also gives staff the opportunity to talk with parents about children's interests and needs along with a baseline assessment of learning.

Question 14

What happens if I collect my child late?

Accepted Answer

Please let us know if you are going to be late collecting your child. Late collections will be charged at £2.50 up to every 15 minutes.

Question 15

What is the Early Years Foundation Stage (EYFS)?

Accepted Answer

What is the Early Years Foundation and what should you expect? Including parent partnerships and understanding your child's development.  Foundation Years has produced a PDF explaining all you need to know about the Early Years Foundation Stage. (https://foundationyears.org.uk/wp-content/uploads/2021/09/What-to-expect-in-the-EYFS-complete-FINAL-16.09-compressed.pdf)

Question 16

What qualifications do your staff hold?

Accepted Answer

Please click on the 'About' page for full details.

'Do you...?' Our FAQs

What a teacher from a follow-on primary school says about Daisy Chain...

The information provided by Daisy Chain has been invaluable during the children's transition to school. The relationship between the school and nursery has ensured that the children are prepared for the changes they are going to encounter when moving on to school.